Frequently Asked Questions
Products & Ordering
Where is your factory?
Our factory in Qingdao China, it’s beautiful city.
Please kindly advise if your products are 100% human hair?
Confirm our products are 100% quality human hair.
How about your delivery time?
Stock goods with fast delivery, we can send to you within 1-2 working days for available styles.
Do you have stock products?
Yes, we have enough stock styles with different size, length and colors. Besides stock products, we also can make customer order as your requirements.
Is your product in good quality?
The quality depend on the price, we have many kinds of products, we can't promise that all the products have the same quality, because we need to satisfy different customer's requirements, some one needs high quality, some one need low price.
Can you give me a discount?
We are wholesale company, our policy is that bigger quantity-cheaper price, so we will give you discount according to your order quantity.
The shipping cost too high, can you give me more cheaper?
When we calulate the shipping cost for you, we will use teh cheapest and safest courier, and it is shipping company who ask us to pay, we can't give your cheaper, please kindly understand. But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, you can use your own shipping company, it is ok for us.
Can you offer free shipping?
For we are wholesale company, we have give the cheapest price as we can, and we did not add the shipping cost into the products' cost, so we can't offer free shipping, please kindly understand, thanks a lot.
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